门店员工标准化服务作业考核汇总表
门店员工标准化服务作业考核汇总表 填报门店： 填报日期： 年 月 日— 年 月 日 项目及考核 得分 |姓名 |姓名 |姓名 |姓名 |姓名 |姓名 |姓名 |姓名 |姓名 |姓名 |姓名 |姓名 |姓名 |姓名 |姓名 |姓名 |姓名 |姓名 |姓名 |姓名 | | | | | | | | | | | | | | | | | | | | | | | |头发 | | | | | | | | | | | | | | | | | | | | | |化妆 | | | | | | | | | | | | | | | | | | | | | |口 | | | | | | | | | | | | | | | | | | | | | |着装 | | | | | | | | | | | | | | | | | | | | | |站姿 | | | | | | | | | | | | | | | | | | | | | |首饰 | | | | | | | | | | | | | | | | | | | | | |语言 | | | | | | | | | | | | | | | | | | | | | |上下班出入 | | | | | | | | | | | | | | | | | | | | | |考勤执行 | | | | | | | | | | | | | | | | | | | | | |店内购物 | | | | | | | | | | | | | | | | | | | | | |串岗、脱岗、扎堆聊天 | | | | | | | | | | | | | | | | | | | | | |保护设备 | | | | | | | | | | | | | | | | | | | | | |上班吃东西 | | | | | | | | | | | | | | | | | | | | | |打电话 | | | | | | | | | | | | | | | | | | | | | |物品携带 | | | | | | | | | | | | | | | | | | | | | |物品携出 | | | | | | | | | | | | | | | | | | | | | |索要好处 | | | | | | | | | | | | | | | | | | | | | |上班谈论无关事 | | | | | | | | | | | | | | | | | | | | | |依货架、看杂志 | | | | | | | | | | | | | | | | | | | | | |打架、喝酒、赌博 | | | | | | | | | | | | | | | | | | | | | |卫生、节能等 | | | | | | | | | | | | | | | | | | | | | |抱胸、挠头等 | | | | | | | | | | | | | | | | | | | | | |存放物品 | | | | | | | | | | | | | | | | | | | | | |欺骗顾客等 | | | | | | | | | | | | | | | | | | | | | |私自离岗等 | | | | | | | | | | | | | | | | | | | | | |上班外出着装 | | | | | | | | | | | | | | | | | | | | | |面对顾客请求 | | | | | | | | | | | | | | | | | | | | | |上班外出购物 | | | | | | | | | | | | | | | | | | | | | |不得参加促销 | | | | | | | | | | | | | | | | | | | | | |区域整理 | | | | | | | | | | | | | | | | | | | | | |维护公司形象 | | | | | | | | | | | | | | | | | | | | | |店内喧哗打闹 | | | | | | | | | | | | | | | | | | | | | |假公济私 | | | | | | | | | | | | | | | | | | | | | |损害公司声誉的言行举止 | | | | | | | | | | | | | | | | | | | | | |泄密 | | | | | | | | | | | | | | | | | | | | | |库房/操作间滞留 | | | | | | | | | | | | | | | | | | | | | |处理外盗 | | | | | | | | | | | | | | | | | | | | | |安全检查 | | | | | | | | | | | | | | | | | | | | | |迎送宾 | | | | | | | | | | | | | | | | | | | | | |三米微笑 | | | | | | | | | | | | | | | | | | | | | |商品知识掌握 | | | | | | | | | | | | | | | | | | | | | |主动服务 | | | | | | | | | | | | | | | | | | | | | |上下级碰面礼节方面 | | | | | | | | | | | | | | | | | | | | | |总计得分 | | | | | | | | | | | | | | | | | | | | | | 填表人： 门店负责人： 营销部负责人： 人力资源部审核人：
门店员工标准化服务作业考核汇总表