10-经验教训_10(doc)
Lessons Learned Process Overview 经验教训 – 流程概览 Purpose: the purpose of the lessons learned process is to prevent the reoccurrence of problems previously experienced on new vehicle programs 目的：经验教训流程旨在确保新项目中不再发生过去曾发生的问题。 GM has developed a web based database of the most recent and significant lessons learned. GM已开发了网上数据库，记录最新的和最重要的经验教训。 Lessons learned have been entered into a shared database which can house lessons learned on any program, commodity and model year. 任何项目，产品和年型的经验教训都能在网上数据库中得以共享。 Lessons are used as thought starters during program reviews. 经验教训作为思维启动器应运用于项目评审全过程。 Lessons learned reviews take place four times during the product development process as an integral part of the existing APQP Gate Reviews. 经验教训评审应作为APQP项目评审整体的一部分，在产品开发过程中共进行四次。 Lessons learned reviews are intended to provide a forum from which candid discussion can take place regarding lessons learned from the past to identify issues which could potentially reoccur on the program in review. 经验教训评审旨在提供公正探讨从过去总结的经验教训的讨论会，以识别将来可能发生 的潜在问题。 Lessons learned reviews are supported by supplier quality, product design, materials, containerization and other functional groups. 经验教训评审需要供应商质量，产品设计，物料，装运和其他功能组的支持。 Suppliers are responsible for discussing why their design will not or will be susceptible to the same failure. 供应商负责讨论他们的设计将会或不会受相同失效的影响。 Suppliers are requested to contribute additional lessons learned based on their knowledge of the commodity for entry into the database. 供应商需提供基于他们对产品的认识获得的其它经验教训，并记录于数据库中。 Issues or concerns that surface during the lessons learned reviews are championed by the Supplier Quality Engineer and tracked as part of the lessons learned process 在经验教训评审中发生的任何问题和内容都应由SQE负责维护并作为经验教训流程的一部 分被跟踪。 GM and supplier groups will be identified and expected to resolve and report out on open issues during subsequent lessons learned program reviews. 在持续的经验教训评审过程中，GM和供应商都应被明确并努力解决和汇报未关闭问题。 ----------------------- [pic]
10-经验教训_10(doc)