5 Keys to Successful Cross-Cultural Communication










5 Keys to Successful Cross-Cultural Communication









Objective








The difference is the flavor of life. However, the different cultural background might block the effectiveness of communication, or cause the misunderstanding further. Nobody wants to see the miserable happened in the company, however the sad story is keeping on. Once we aware the difference of between culture background, then we can know how to do the cross-cultural communication.








In this program, we will introduce several simple and effective guidance and skills, that can improve the cross-cultural communication. This program will lead the participants to well aware the benefit of communication proactively, not passively. The skill how to create positive atmosphere for the communication. At the last, to provide the strategies how to communicate effectively.








In this program, we will introduce the strategies as:












Proactive communication, rather than passive.












Managing the preexisting cultural perceptions and misconceptions












Aware the cultural sensitivity and avoid the conflict












Develop the positive rapport through talk, phone, and email.












Understand the cultural difference by wording, tone, body language.












Enhance the self awareness and adjust own styles.









Outlines









Create Proactive Cross-Cultural Communication












What makes cultures so unique?












Understanding the cultural layer












Managing the preexisting cultural perceptions and misconceptions












Cultural Science












The chicken or the ogg of culture












Maximize the effective communication









Rapport Secrets to Bridge the Cultural Gap












It’s a matter of respect












Develop the rapport












Adapt your style












Words, tonality and body language












Understanding communication









Organize productive interactions












Multicultural time expectations












Email etiquette is cultural sensitive












How to position and infliuence












Framing your cross-cultural communication









Strategies for Relationship












Context, Perception, and Reality












Business and social behavioral styles












Understanding cultural beliefs, values, and rules









Success Leaves Clues












Body language gestures to avoid












Acronyms, abbreviations, analogies, slang, and sports jargon












Global etiquette tips












Win-win cross-cultural communication









Periods: 2 days









Participants:












Anyone who needs to work in cross culture environment

凌敬忠老师的其它课程